OUR PRESENT - OUR FUTURE
The names of very few hotels evoke such fond, romantic images, and indeed such anticipation, as The Caravelle. Its breezy sound recalls its inspiration: the Iberian caravelas, or as the French called them, caravelles fast, light 15th-century sailing ships that explored the world in search of foreign trade, adventure and new horizons. And perhaps it’s no coincidence that Air France, which held a stake in the original building, and had its offices here since its opening, had also recently begun operating a fancy new jet airliner of the same name.
The Caravelle has been at the center of Saigon society since the hotel was opened in 1959. In 1998, an elegant 24-storey tower was built as a complement to the original 10-storey building. With commanding views of the city and an enviable location opposite the Opera House, the landmark hotel is at the heart of a city once renown as the Pearl of the Orient. Caravelle was home to many members of the international press corps during the Vietnam War, a time when Saigon (now known universally as Ho Chi Minh City) was the center of extraordinary upheaval and turmoil.
Nowadays, the hotel, Caravelle Saigon with its signature services is still the iconic landmark status in the heart of Saigon. In order to offer the guests with the best experience while staying in Saigon as part of its commitments, Caravelle has been taking a top-to-toe enhancement programme to upgrade the property to an upscale and luxurious hotel in Ho Chi Minh City.
Caravelle Hotel has 333 guest rooms and suites, exclusive Signature Floors, Signature Lounge, is fully non-smoking and has a specially equipped room for the disabled. Amenities include free wifi throughout the hotel, mini-bar, tea and coffee-makers, coffee and espresso machine and in-room safe. Our Signature rooms and above include access to our Signature Lounge including buffet breakfast, non-alcoholic drinks throughout the day and evening canapes served with Happy Hour cocktails.
Caravelle Hotel opened on Christmas Eve, 1959, and was the city’s premier venue for grand balls and functions. Since then it has welcomed countless dignitaries, politicians and celebrities.
In 1975, it was renamed Doc Lap (Independence) Hotel, commemorating Vietnam’s liberation. The original hotel was closed in the mid-1990s for refurbishment, with the addition of the new 24-storey tower, and re-opened on 8 May, 1998.
Saigon Saigon Bar, voted the ‘Best Bar’ in the city and Top 10 Exciting Entertainment Venues, dates back to 1959 and retains the original charm of original 10-storey hotel’s rooftop bar. It was once a famous gathering place for war correspondents.
In 2001, Caravelle Hotel hosted the cast and crew filming Graham Greene’s epic novel The Quiet American, starring Sir Michael Caine.
CARAVELLE'S MISSION, VISION & VALUES
Caravelle is our guests’ first choice:
In the heart of Saigon
Our guests feel like members of our family.
We exceed 5 star expectations by providing sincere, professional service and comfort.
Our sense of leadership, autonomy and individuality allows us to be flexible and capable of adaptation to the needs of every single “guest”.
Our mantra: We leave you smiling.
Caravelle is to be the iconic hotel in Ho Chi Minh City.
We continue to build on our history, location, reputation and our sincere service standards to create a one-of-a-kind hospitality experience, whether our guest is from Vietnam or from overseas.
We continually refine our best practices and our individual skill-sets through training.
We’ll lead by example, draw from a continually deepening knowledge base and exercise all of our skills to deliver warm, luxury service.
Past, present and future guests make us their FIRST CHOICE when visiting Ho Chi Minh City.
GUEST FIRST - Exceed 5 Star Expectations, Deliver Luxury Service, Continual Improvement.
WARMTH - Friendliness, Yes We Care, Professional, Heart of Saigon.
RESPECT - Agility, Autonomy, Adaptability, Flexibility for Our Guests’ Changing Needs.
HARMONY - Teamwork leaves guests smiling, we are First Choice for Past, Present, Future Guests.
INTEGRITY - Reputation, Genuine, Comfortable, Protect like Family Member.
KAIZEN - Continuous Improvement, Change is Good, Change one person at a time, Positive Change, Change before you have to.